Privacy Policy

iCreation (“we” or “us”) are committed to protecting and respecting your privacy



Privacy Policy
This statement of privacy applies to the i-creation.it website and governs data collection, processing and usage. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also provides you with information regarding our use of cookies. By using the Website, you consent to iCreation’s data practices described in this statement. If you do not agree to any part of this Statement of Privacy, then you should stop accessing the Website. For the purposes of the Data Protection Act 1998 (Act) , the data controller is iCreation.

Our promise

iCreation will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance with all applicable laws. Personal/sensitive information is deemed to be any information that identifies a living individual.

This site is owned by iCreation whose registered office is at Via Cadorna 32, 28845 Domodossola (VB), Italy and our company registration number is (P.IVA): IT 06834240969.
Definitions
Capitalised terms in this Policy have the following meanings:

“Customer” means a prospective, current or former customer of iCreation. The term shall also include any individual agent, employee, representative, customer or client of iCreatin where we have obtained his or her Personal Data from such Customer as part of its business relationship with the Customer.

“Data Subject” means an identified or identifiable natural living person about whom Personal Data is being processed.

“Employee” means an employee (whether temporary, permanent, part-time or contract) of iCreation. An employee may be a resident of a country within the European Economic area.

“Europe” or “European” refers to a country in the European Economic Area.

“Personal Data” as defined under the European Union Directive 95/46/EC, Personal Data means data that personally identifies or may be used to personally identify a person, including an individual’s name in combination with country of birth, marital status, emergency contact, salary information, terms of employment, job qualifications (such as educational degrees earned), address, phone number, e-mail address and password. Personal Data does not include data that is de-identified, anonymous, or publicly available. For Switzerland, the term “person” includes a natural person and a legal entity, regardless of the form of the legal entity.

“Sensitive Data” means Personal Data that discloses a Data Subject’s medical or health condition, race or ethnicity, political, religious affiliations, sexual orientation, or trade union membership.

“Third Party” means any individual or entity that is neither Glowww nor an Glowww employee, agent, contractor or representative.
IP address and Cookies
Collection

We collect information from you when you submit an enquiry, visit our site, call us for information and send us an email. The information we collect is:

Your name
Your email address
Your company name, address, telephone and fax number

If you share other people’s data with us, for example if you enquire about one of our services for another family member, you will need to check that person consents to you providing that information to us.

Use

We will only use the information you provide us with:

To administer any account, you have with us
To perform our contractual obligations to you
To respond to your queries and requests
To communicate with you
To notify you of any changes to our services
To ensure that the content of our site is presented in the most effective manner
To provide you with the information, products and services requested from us
To provide you with helpful information about our products or services


To make improvements to the service we provide you

We also reserve the right to disclose your personal information where we are required to do so by law, and to assist in any disputes, claims or investigations relating to your account or contract with us, and to detect and prevent fraudulent transactions.
Rights of Data Subjects
Control

You are in control of how we use your data. If you wish to stop receiving information from us or would prefer to have your data removed from our database simply email info@i-creation.it with your request.
Accuracy
iCreation endeavour to keep all personal information that they store up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.
Security
We take the security of your information seriously and we will attempt to ensure that the personal information you submit to us is kept private and secure. We use appropriate technical and organisational measures to protect your personal information and it will be held in accordance with relevant laws.

We will not sell, rent or otherwise disclose the personal information you provide to us through the site to third parties (other than as listed below) unless we are required to do so by law.
Third Parties
We share your personal information with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information secure and confidential and may only use it as permitted by us in accordance with this Privacy Policy.

The third parties who provide services on our behalf fall into the following categories:

Our partners for the purposes of completing our contract with you
Marketing agencies appointed to provide services to us
Social media platforms
Accountants, auditors, law firms, payment processors, information technology support providers Advertising services, analytics services, content providers
Updating this Privacy Policy
We strive for continuous improvement in our services, processes and protecting data subject rights. We will therefore update this privacy policy from time to time. Therefore, we advise you to check this policy on a regular basis, or if requested we will send it to you on a regular basis. We are also happy to provide previous versions of this Policy on request. Last update: 08/06/2018